Hi, I'm Akhil Dev
Microsoft-certified IT professional with 6+ years of experience in enterprise infrastructure, Microsoft 365, Azure cloud, Windows Server, virtualization, monitoring, endpoint security, data center operations, and IT service delivery.
🏅 Azure Administrator Associate • Azure Virtual Desktop Specialty • MCSE • CCNA
6+
Years Experience
10K+
Users Supported
4.5K+
Servers & VMs
130+
Automations Built
Career Snapshot
🌍 Enterprise Scale
Supporting IT operations across 20+ countries, 10,000+ users, and 4,500+ servers and virtual machines.
☁️ Cloud & Microsoft 365
Hands-on experience with Azure, Microsoft 365, Intune, Exchange Online, Teams, SharePoint, and hybrid infrastructure.
⚡ Automation Focus
Built 130+ automation workflows using Power Automate, PowerShell, and scripting to reduce manual effort.
About Me
I specialize in managing hybrid IT infrastructure, Microsoft enterprise platforms, cloud operations, monitoring, incident response, endpoint security, automation, and enterprise IT support.
Cloud & Infrastructure
Azure administration, hybrid cloud, Windows Server, VMware, Hyper-V, backup, disaster recovery, and high availability.
Microsoft 365
Exchange Online, Teams, SharePoint, Intune, endpoint compliance, identity, access control, MFA, and Conditional Access.
Operations & Monitoring
SolarWinds NPM, SCOM, Dynatrace, Azure Monitor, DCIM, incident management, SLA support, and RCA follow-up.
Technical Skills
Core technologies and tools I work with.
Certifications
Professional certifications and technical learning.
Microsoft Certified
Azure Administrator Associate
Microsoft Certified
Azure Virtual Desktop Specialty
Microsoft
Microsoft Certified Solutions Expert - MCSE
Microsoft 365
Microsoft 365 Administration
Cisco
CCNA Routing and Switching
AWS
Identity and Access Management - IAM
ICSI UK
Certified Network Security Specialist
Professional Experience
Enterprise infrastructure, cloud, monitoring, and IT operations background.
Systems Engineer - Al-Futtaim Group
May 2022 - Present | Dubai, United Arab Emirates- Manage and monitor data center, server, storage, networking, cloud, and hybrid infrastructure operations.
- Administer Microsoft 365 services including Exchange Online, Microsoft Teams, SharePoint, OneDrive, and Intune.
- Support Azure cloud infrastructure, Active Directory, DNS, DHCP, Group Policy, and enterprise monitoring platforms.
- Provide Tier 2/3 technical support for business-critical systems and handle high-priority incidents.
- Perform patch management, vulnerability remediation, security compliance checks, and RCA activities.
- Use enterprise monitoring tools including SolarWinds NPM, SCOM, Dynatrace, Azure Monitor, Uptime Robot, and DCIM.
- Built automation solutions using PowerShell, Batch scripting, and Power Automate to reduce manual effort.
Systems Engineer - Smart Vision for Information Systems
August 2021 - May 2022 | Abu Dhabi, United Arab Emirates- Managed Windows Server, Active Directory, Exchange, SharePoint, and infrastructure availability.
- Provided 2nd and 3rd level support for systems, applications, infrastructure, and end users.
- Implemented backup, redundancy, patching, and security maintenance activities.
- Monitored application and system performance and supported troubleshooting activities.
IT Support Engineer - Tecacs IT Group Pvt. Ltd
June 2019 - December 2020 | Kerala, India- Provided first-line IT support for hardware, software, network, and server-related issues.
- Supported Windows Server administration, Active Directory, updates, backups, and troubleshooting.
- Installed, configured, and maintained systems, software applications, peripherals, and network components.
Projects & Automation
Selected operational improvements and technical initiatives.
DCOPS Automation Suite
Created 130+ automation workflows using Power Automate, PowerShell, and Batch scripting to reduce repetitive operational tasks.
Infrastructure Monitoring
Worked with SolarWinds NPM, SCOM, Dynatrace, Azure Monitor, Uptime Robot, and DCIM for proactive monitoring and incident response.
Daily Operations Reports
Built automated reporting solutions for monitoring alerts, email counts, infrastructure status, file movement checks, and shift handover support.
Azure & Microsoft 365 Support
Supported hybrid cloud operations, Microsoft 365 administration, endpoint compliance, and enterprise user access management.
Windows Server Upgrades
Participated in Windows Server upgrades, patch management, hardware refresh, and migration activities while supporting business continuity.
Data Center Operations
Supported 24x7 enterprise operations across servers, storage, monitoring, backup, disaster recovery, and critical incidents.
Contact
Available for Systems Engineer, Infrastructure Engineer, Cloud Administrator, Microsoft 365 Administrator, and IT Operations roles.
Phone
GitHub
Location
Dubai, United Arab Emirates
Availability
Available in 30 days